Continuous global tracking
Our reporting system matches live booking data and active itineraries with an interactive global dashboard, helping you locate travelling personnel instantly and know where your officials are.
Corporate travel management
Duty of care
Protecting travelling officials is a non-negotiable responsibility. Our framework helps you know where your people are and how to support them.
Risk management
Every traveller monitored, supported and reachable
Citystate Travel combines proprietary reporting, live traveller visibility, disruption communications, consultant support and specialist risk-partner integration to help your organisation meet its legal and moral duty-of-care obligations.
Proactive threat alerts
Real-time email notifications and alerts can be delivered to affected travellers and administrators for natural disasters, flight disruptions, weather anomalies and geopolitical events through mobile devices or online booking tools.
24/7 Citystate support
Our dedicated corporate travel team provides human, round-the-clock assistance for rebooking, proactive flight rerouting, last-minute accommodation and crisis support, without automated loops.
Integrated emergency workflows
Live travel insights connect with specialist rescue networks and our dedicated 24/7 corporate crisis support team so assistance can begin immediately during a major disruption or emergency.
Risk-partner integration
Itinerary data can be sent by API or data feed to International SOS, Crisis24, Healix or another provider selected by your organisation, supporting cross-border risk management and rapid response.
Mobile emergency access
Travellers can connect with our emergency desks through preferred mobile channels, including WhatsApp and WeChat, for immediate assistance wherever they are.
Specialist support, connected to your programme
International SOS, Crisis24 and Healix provide specialist threat assessment, medical support and traveller assistance. Citystate Travel integrates with the provider of your choice and coordinates a unified crisis response when it matters most.