Multi-channel support
Email, phone, online assistance and WhatsApp messaging give travellers convenient ways to reach the team.
Corporate travel management
Operational efficiency
High-touch service supported by automation that reduces manual effort and speeds up the journey from request to booking.
Service model
Expert consultants, intelligent automation
Our consultants are trained in your travel policies, compliance requirements and audit standards. They are supported by technology that brings together more content and more consistent comparisons, while AI reduces administrative work and improves cost control.
24/7 assistance
Round-the-clock emergency travel support is available to travellers in every time zone.
Lowest logical fare
Access to GDS, NDC and LCC fare aggregators supports consistent comparison of available options.
Faster quotations
Automated fare construction enables broader, faster quotations while respecting policy requirements.
Automated request handling
Standard travel requests can be processed automatically, freeing expert consultants to focus on complex, high-touch itineraries.
Dynamic programme adjustments
AI identifies sub-optimal spend patterns in real time and recommends cost-effective alternatives to stretch the travel budget.
Smooth financial reconciliation
Automated data pipelines match bookings directly to expense systems, reducing human error and manual audit effort.
Resource optimization
Intelligent automation shifts effort away from administration so your team can focus on strategic travel programme improvements.
Technology
A flexible booking ecosystem
We combine proven enterprise platforms with a future-ready solution under development, while keeping consultant-generated quotations and online bookings connected through our proprietary reporting system.
International platforms
SAP Concur by SAP, Cytric by Amadeus and Alitrip (AliBtrip) provide access to global and local travel content, online booking, policy enforcement and workflow capabilities.
Hybrid booking
Consultant quotations and online bookings work together for a unified experience and end-to-end auditability. Self-booked flights, hotels, rail and ground transportation can be synchronized centrally for finance and duty-of-care tracking.
Citystate OBT
Our corporate-specific Online Booking Tool is under development for launch in Q2 2027, with configurable policies, complex approval workflows and a user-friendly self-booking experience.
Global content aggregation
Bring international and hyper-local domestic flights, accommodation, rail and ground transportation into one booking experience while supporting local content requirements.
Real-time policy filtering
Program travel parameters into the preferred booking tool to highlight corporate rates and restrict out-of-policy choices at the point of sale.
Consolidated itinerary sync
Self-booked segments route automatically into the proprietary reporting system for centralized finance visibility, reconciliation and Duty of Care tracking.
From request to insight
Automation supports AI-assisted request handling, validation, automated fare construction and future self-service options through a smart email interface.